Quality Management

 

What is Quality Management?

Quality management is when all the activities and tasks that must be carried out are supervised to maintain the level of excellence in quality that is sought.

 

What is the objective of Quality Management?

It could be said that the key to any quality management system is to improve the quality of the products or services offered by a certain company. Must be 100% sure that every time a process is carried out, the same information, methods, skills, and controls are used and applied correctly. If there are problems in the process, this is fed into the quality management system to ensure that it improves.

 

Which are the key components of Quality management? Describe in detail each one.

·       Quality Control Planning: Identify your goals and baseline, assemble internal resources, determine quality standards and the requirements to meet those standards, determine what procedures will be used to ensure criteria is being met

·       Quality Control: Control, measure and monitor your outputs to ensure they meet expected criteria, identify areas where there is opportunity for improvement

·       Quality Assurance: Review the findings of your quality management system, re-evaluate both the processes and the product, begin the quality management process again 

·       Quality Improvement: Organize supporting documentation (ISO documentation, policies, procedures, training materials, work instructions, train employees on new process

 

Describe what Quality Management involves. (process)

The process begins when the organization defines the quality objectives to be met and which are agreed with the client. Then define how the objectives will be measured, take the necessary actions to measure quality. The next step is to identify any quality issues that arise and begin improvements, and the final step involves reporting the overall level of quality achieved.

 

What does “Quality Improvement Methods” refer to?

Product improvement, process improvement, and people-based improvement. There are numerous methods of quality management and techniques that can be utilized.

What are the Quality Management principle that the International Standard for Quality Management adopt? Write a description of each. 

·       ISO 9001 - Quality Management Systems

·       This is the quality standard with the greatest implementation globally in the corporate sphere. It guarantees the quality of both the company's products and services, as well as the production process. certifies that said company really meets certain quality standards.

·       ISO 14001: Is intended to support the application of an environmental management plan in any company in the public or private sector. Can be used as a tool to protect the environment.

·       ISO 45001: Is the international standard for occupational health and safety management systems, its purpose is to protect workers and visitors from accidents and occupational diseases.

·       ISO 27001: Is an international standard that allows the assurance, confidentiality and integrity of data and information, as well as the systems that process it

 

What are the benefits of Quality Management?

·       It helps an organization to achieve greater adaptation in the tasks and activities involved in the production of products and services.

·       Increase process efficiency, reduce waste, and improve the use of time and other resources.

·       Improves customer satisfaction.

·       Allows companies to market their business effectively

·       It makes it easier for companies to integrate new employees and therefore helps them grow more naturally.

·       It allows a company to constantly improve its products, processes, and systems.